Our promise

TO YOU: Our highly qualified experts will complete any task fast and reliably.  We put you first, and only promise what we can deliver.

TO OUR PEOPLE: We are signatories to the Scottish Business Pledge, this includes a commitment to engaging with our people, paying them fairly and promptly, and providing a flexible supportive workplace.  We are committed to the UN Sustainability Goals, and we do all we can to ensure our people, and our suppliers are treated fairly, justly and with care and compassion.

TO OUR PLANET: We are committed to sustainable procurement.  we consider the environmental impact of everything we buy, and buy greener more ethical products where we can.  We review best practice quarterly and adopt wherever we can. We abhor all forms of modern slavery, which is a vile crime, and ensure as far as possible that there is no modern slavery anywhere in our supply chain.  We pay our suppliers within 5 days of receiving an invoice.

TO OUR COMMUNITY: We support our local communities, source locally, spend locally, and volunteer or donate at least 5% of our resources to local and international charities.

ADDERLEY LTD

Scottish Mediation code of practice

AoEC 
code of 
practice

Scottish Principles of public life

Scottish Business 
Pledge

Coaching accreditation

Mediation accreditation

Psychometric accreditation

360 degree accreditation



Complaint procedure

We are here to help

Should you have any cause to complain, in the first instance please speak to your main contact working with you. You should expect resolution within 7 days.

If you can not get resolution, please contact info@adderley.ltd or use the contact form on our website, and title your contact 'COMPLAINT', and the company secretary will be in contact to attempt resolution.

In the case of being unable to achieve resolution, Adderley Ltd will propose a third party mediator to achieve resolution.

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