Impact focus: We look at business impact by agreeing measures of success, or desired outcomes, at the outset and measuring these later.
Individual contributions: We create an environment where each individual can clearly and honestly share their point of view. Issues can be ‘named’, 'framed' and ‘tamed’. To change behaviours requires changing the conversations that normally occur between individuals.
Intervention-light: We co-create interventions, ensure consistency of delivery, and design approaches that are relevant and meaningful. This means meeting with key participants and leaders in advance and providing light touch facilitation.
Intuitive: As well as interventions being light-touch, the exact path through any session will flex according to the situation. We understand and are sensitive to issues and provide timely and clear intuitive guidance, based on previous experience.
Insightful: Discussions get beneath the surface ‘positions’ to the underlying issues through coaching discussions. If there are systemic organisational issues that should be tackled, they can be.
Enduring: We will create and facilitate to deliver impact and develop people, organisations and build relationships that endure.